PaddleClickUp

Log Paddle transactions to ClickUp

A Paddle + ClickUp agent flow

Finance asks about a refund, a chargeback, or a billing dispute, and the answer is buried in Paddle's transaction list where nobody on the ops team has standing access. This recipe surfaces the transactions that need a human, refunds, failed charges, disputes, as tasks in the ClickUp list where your team already triages work. Your agent calls list_transactions filtered to the statuses you care about, then opens a ClickUp task per transaction with create_task: the amount, the customer, the status, and a description that carries the transaction ID. Paddle's server answers when called, not on a push, so the agent runs on a cadence, hourly or per shift, and the list collects only the billing events someone actually has to look at.

The flow

Paddlelist_transactions

Lists transactions.

ClickUpcreate_task

Creates a new task in a specific list with name, description, assignees, due date, and priority.

Step by step

  1. Choose the transactions and the list

    Give the agent your ClickUp list ID and the Paddle statuses worth a task. Skip routine completed charges; flag the ones needing attention, like billed-but-unpaid, past_due, or refunded.

  2. Read the transactions

    The agent calls list_transactions, walking pages, and reads each one's status, totals, currency, customer, and timestamps so it can apply your filter.

  3. Open a task per transaction

    For each match it calls create_task with a clear name like 'Refund: ACME, 49.00 USD', a description holding the customer and the Paddle transaction ID, and a priority that reflects the status.

  4. Key on the transaction ID

    Store the Paddle transaction ID, in the task description or a custom field, and check it before creating, so a transaction that stays past_due across runs gets one task, not a new one each hour.

Tell your agent

Every hour, list Paddle transactions with status past_due or refunded from the last day. For each one without an existing ClickUp task (matched on the Paddle transaction ID), create a task in list 901234567 named with the status, customer, and amount, put the transaction ID in the description, and set priority to High for refunds. Don't open a duplicate task.

Setup

This flow needs both servers connected to your agent. Follow each install guide:

Worth knowing

  • Paddle transaction totals are in the smallest currency unit (cents for USD) and arrive as strings. Convert and label the currency in the task name, or '4900' will read as the wrong number to whoever picks it up.
  • list_transactions returns every status by default. Pass an explicit status filter or the agent floods the list with routine completed charges that need no action.
  • create_task takes a list ID, and assignees and custom fields take user and field IDs, not names. Resolve them once with get_workspace_hierarchy and find_member_by_name and reuse the IDs.

Questions

Why route billing events into ClickUp instead of just reading Paddle?
Because the work lives in ClickUp. Turning a refund or a failed charge into a task means it gets an owner, a priority, and a place in your team's queue instead of being something one person remembers to check in the Paddle dashboard.
How are duplicates avoided across hourly runs?
By storing the Paddle transaction ID with each task and checking for it before creating. A transaction that persists in a flagged status keeps its single task rather than spawning a new one every cycle.
Is this real time?
No. The Paddle server responds to the agent's call; it doesn't notify ClickUp. The list trails live billing by your polling interval, which is fine for finance triage that runs per shift.